VoCalm Legal Disclaimer
Effective Date: 2025-12-30
Last Updated: 2025-12-30
⚠️ IMPORTANT: READ THIS BEFORE USING VOCALM ⚠️
This disclaimer contains critical information about what VoCalm IS and IS NOT. Your safety may depend on understanding these limitations.
By using VoCalm, you acknowledge that you have read, understood, and agree to this Legal Disclaimer.
🚨 EMERGENCY RESOURCES - AVAILABLE 24/7 🚨
IF YOU ARE IN CRISIS, DO NOT USE VOCALM. CONTACT EMERGENCY SERVICES IMMEDIATELY:
United States Emergency Services:
- 🚨 911 - Emergency Services (police, fire, medical) - Available 24/7
- 🆘 988 - Suicide & Crisis Lifeline - Call or text 988 - Available 24/7
- 💬 Crisis Text Line - Text HOME to 741741 - Available 24/7
- 📞 1-800-273-8255 - National Suicide Prevention Lifeline
- 📞 1-800-662-4357 - SAMHSA National Helpline
- 📞 1-866-488-7386 - Trevor Project (LGBTQ+ Youth)
International Crisis Resources:
1. Purpose of This Disclaimer
This Legal Disclaimer explains the nature, purpose, and critical limitations of VoCalm. It is essential that you understand what VoCalm is and what it is not before using the Service.
What VoCalm IS
VoCalm is a digital wellness and stress management tool designed to support:
- Personal reflection and journaling
- Everyday stress management
- Mood tracking and self-awareness
- Coping strategy development
- Emotional support through AI technology
- General mental wellness for healthy individuals
What VoCalm IS NOT
VoCalm IS NOT:
- ❌ A medical device or medical service
- ❌ A healthcare provider or medical professional
- ❌ A licensed mental health professional, therapist, or counselor
- ❌ A replacement for therapy, counseling, or psychiatric treatment
- ❌ An emergency service or crisis intervention service
- ❌ A crisis hotline or suicide prevention service
- ❌ HIPAA-compliant healthcare infrastructure
- ❌ Suitable for diagnosing or treating mental health conditions
- ❌ A substitute for professional medical or mental health care
2. Not a Medical Service
VoCalm is NOT a medical service, medical device, or healthcare provider. The Service does not provide medical, psychiatric, or psychological advice and does not diagnose, treat, cure, or prevent any medical or mental health condition.
No Medical Advice
Content provided by VoCalm is for informational and wellness purposes only.
- AI-generated responses are not medical advice
- Coping tips are not treatment recommendations
- Wellness insights are not clinical assessments
- Mood analysis is not a medical diagnosis
DO NOT:
- Rely on VoCalm for medical advice
- Use VoCalm to diagnose medical or mental health conditions
- Discontinue prescribed medications based on VoCalm suggestions
- Delay seeking professional help based on VoCalm usage
Not for Medical Conditions
VoCalm is not appropriate for individuals with:
- Diagnosed mental health conditions requiring treatment
- Active psychiatric conditions
- Severe depression or anxiety disorders
- Bipolar disorder or schizophrenia
- Post-traumatic stress disorder (PTSD)
- Eating disorders
- Substance use disorders
- Any condition requiring professional mental health treatment
3. Not a Substitute for Professional Care
VoCalm is designed to be a supplemental wellness tool, not primary mental health care.
VoCalm can be used alongside professional care as a supplemental tool, but NEVER as a replacement.
Do Not Rely Solely on VoCalm
DO NOT:
- Use VoCalm as your only source of mental health support
- Rely on VoCalm for serious mental health concerns
- Use VoCalm to self-diagnose mental health conditions
- Delay professional treatment while using VoCalm
- Substitute VoCalm sessions for therapy appointments
When Professional Care Is Needed
Seek professional help if you:
- Have a diagnosed mental health condition
- Experience persistent sadness or hopelessness
- Have difficulty functioning in daily life
- Feel overwhelmed by stress or anxiety
- Have thoughts of self-harm or suicide
- Experience trauma or abuse
- Need professional evaluation or treatment
4. Not for Emergencies
CRITICAL: VoCalm is NOT an emergency service and CANNOT provide emergency intervention.
VoCalm CANNOT:
- Respond to medical or mental health emergencies
- Provide crisis intervention or suicide prevention
- Connect you with emergency services
- Assess risk or danger
- Contact authorities or emergency responders on your behalf
What Constitutes an Emergency
Mental health emergencies include:
- Suicidal thoughts, plans, or intentions
- Thoughts of harming yourself or others
- Severe panic attacks or acute anxiety
- Psychotic symptoms (hallucinations, delusions)
- Acute trauma response or severe PTSD symptoms
- Inability to care for yourself or ensure your safety
IF YOU ARE IN CRISIS - IMMEDIATE ACTION REQUIRED
If you are experiencing a mental health crisis or emergency:
- STOP using VoCalm immediately
- CALL emergency services NOW:
- 911 (United States emergency services)
- 988 (Suicide & Crisis Lifeline)
- Text HOME to 741741 (Crisis Text Line)
- Go to your nearest hospital emergency department
- Tell a trusted friend or family member
5. Age Restrictions
VoCalm requires users to be at least 18 years old (or the age of majority in your jurisdiction, whichever is greater).
Individuals under 18 years of age are prohibited from using VoCalm.
If You Are Under 18
DO NOT use VoCalm. Instead:
- Talk to a parent, guardian, or trusted adult
- Contact your school counselor or guidance counselor
- Ask your parent/guardian to help you find professional support
- Use age-appropriate mental health resources
6. AI Limitations and Accuracy
VoCalm uses artificial intelligence (AI) to power conversations and generate content. AI is a technology, not a person.
AI May Make Errors
The AI may:
- Generate incorrect or inaccurate information
- Provide inappropriate suggestions
- Misunderstand context or nuance
- Miss important details in what you say
- Make assumptions that are wrong
- Provide generic responses not suited to your situation
AI Cannot Detect Emergencies
CRITICAL: The AI cannot:
- Detect suicidal ideation or risk accurately
- Recognize when you need emergency help
- Assess danger to yourself or others
- Identify crisis situations reliably
- Provide appropriate emergency intervention
Even if you express suicidal thoughts or severe distress, the AI may not recognize the severity or respond appropriately.
If you are in crisis, stop using VoCalm and call 911 or 988 immediately.
User Discretion Required
You are responsible for:
- Evaluating the accuracy and appropriateness of AI responses
- Using your own judgment about AI suggestions
- Not following suggestions that seem inappropriate or concerning
- Seeking professional help when AI responses are insufficient
7. No Guarantees of Results
VoCalm does not guarantee any specific results, outcomes, or improvements to your mental health or well-being.
We do not promise that using VoCalm will:
- Reduce stress, anxiety, or depression
- Improve your mood or emotional state
- Resolve mental health concerns
- Enhance your well-being
- Provide any specific therapeutic benefit
8. User Responsibilities
By using VoCalm, you are responsible for:
- Reading and understanding this disclaimer
- Using VoCalm only for its intended wellness purpose
- Monitoring your mental health
- Recognizing when you need professional help
- Evaluating AI content critically
- Seeking professional help when needed
- Using emergency services (911, 988) in crisis situations
9. When to Seek Professional Help
Signs You Need Professional Care
Seek professional mental health care if you experience:
- Persistent sadness, hopelessness, or emptiness lasting more than two weeks
- Loss of interest in activities you used to enjoy
- Excessive worry or anxiety that interferes with daily life
- Difficulty concentrating or making decisions
- Changes in sleep or appetite
- Thoughts of death, suicide, or self-harm
- Intrusive thoughts or memories
- Difficulty managing daily responsibilities
How to Find Professional Help
Methods to Find a Therapist:
- Ask Your Doctor: Request referrals to mental health professionals
- Insurance Provider: Contact your health insurance for in-network providers
- Online Directories:
- Community Resources: Community mental health centers, university counseling centers
10. Acceptance of Risk
By using VoCalm, you acknowledge and accept that you use the Service at your own risk.
You acknowledge and accept that:
- VoCalm has limitations and may not be helpful for you
- AI may provide incorrect or inappropriate responses
- VoCalm is not a substitute for professional care
- You are responsible for your mental health decisions
- You will seek professional help when needed
11. Changes to This Disclaimer
VoCalm reserves the right to modify this Legal Disclaimer at any time. Material changes will be communicated through in-app notifications or email. Continued use after changes become effective constitutes acceptance.
Final Acknowledgment
BY USING VOCALM, YOU ACKNOWLEDGE THAT:
- ✅ You have read and understood this entire Legal Disclaimer
- ✅ You understand what VoCalm IS and what it IS NOT
- ✅ You understand VoCalm is NOT a medical service, NOT a substitute for professional care, and NOT for emergencies
- ✅ You understand AI limitations and will use critical judgment
- ✅ You are not currently in a mental health crisis
- ✅ You will use emergency services (911, 988) if a crisis occurs
- ✅ You accept the risks and limitations described
- ✅ You are responsible for seeking professional help when needed
- ✅ You are at least 18 years old
If you do not agree with any part of this disclaimer, you must not use VoCalm.
Contact Information
- Email: [email protected]
- Website: https://vocalm.io
Related Documents
- Privacy Policy - How we collect, use, and protect your information
- Terms of Service - Complete terms governing your use of VoCalm
- Refund Policy - Eligibility and process for refunds
VoCalm is a wellness tool designed to support personal reflection and stress management. It is not a substitute for professional medical or mental health care. If you need help, please seek qualified professional support.
In an emergency, call 911 or 988 immediately.